All items are made to order. Turn around time can be up to a 3 weeks, this excludes postage time.
All items are sent via regular mail with Australia Post. They are packaged safely in padded satchels to prevent items from being damaged in transit. Once your order has been shipped, we can accept no responsibility for loss or any damage to your package.
We take no responsibility if an item does not arrive to you in time if needed for a gift. You must allow shipping time from the 21 day period it may take to ship your order. All orders are shipped from Brisbane, Queensland, Australia.
We offer international shipping. Orders are sent via untracked Air Mail. The customer is responsible for all customs/duties fees, if applicable.
Your privacy is important to us. All information collected is only used for the purpose of processing your order.
We will never give out or sell any of your information to a third party, or record any transaction details. PayPal is the only payment option offered as this is secure and private.
We do not accept exchanges for change of mind. If your item is faulty, please contact us via email with proof of fault with a photograph of the item. And we will happily replace at no additional cost to you.